home

Provider Guide

We gave you a sneak preview of our new Provider Guide in the last issue of ProviderWorld. We are now pleased to announce our new guide is ready for you to use. Read on for further information.

As you deal with many different insurance companies we understand that sometimes it's difficult to work out which process is for which company. That's what inspired us to create our new Provider Guide, a way for us to give you all the information you will need in one place, which you can refer to whenever you need it.

Our new guide is full of information which will allow us to work more effectively together and help you to understand our customers and the products they have purchased. The new guide is now available to view online. Please use the quick reference sections to navigate the guide and access information when you need it most:

  • Knowing our customers
  • Understanding our products and services
  • Explaining our processes
  • Supporting your online needs
  • Service partners and contact details

The online version means that people all around your facility will be able to quickly access the information they need.

Click on the brochure below to read it in full size