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My Bupa story Our customers share
their experiences

Our biggest success criteria are our customers' satisfaction and wellbeing. These stories will help explain the work we do and the benefits of taking out a healthcare plan with Bupa International.

 

US cover put my mind at ease

Leif Egeholm Nielsen: While working abroad in Texas, I suffered a heart attack after going jogging. Bupa International took care of all my hospital expenses, arranged for my wife to fly over from Denmark and upgraded us to business class on the way back.

Read Leif's story

 

 

Broken knee turned out to be thrombus

Bodil Binner: I was six months pregnant when I got deep vein thrombosis during a trip to Bali. The local doctor first told me I had a broken knee, but with Bupa International’s help I got to the right hospital and got the treatment I needed.

Read Bodil's story

 

Emergency evacuation after car crash

Saleh Al-Mallah, a Syrian MP, was airlifted to a specialist hospital in Germany for life-saving treatment after he was seriously hurt in a car crash. He underwent surgery there within hours of arrival and is now recovering well.

Read Saleh's story

 

Airlifted to South Africa for treatment

Suffering from rapid dehydration, Florence Pungong needed urgent help. Bupa organised an air ambulance from her home in Gabon to South Africa so she could get the treatment she needed as quickly as possible.

Read Florence's story

 

 

Unconditional support during family's months of distress

Marión Sulkin: Our baby girl Ivanita went through months of surgery after suffering cerebral haemorrhage. Bupa International was with us all of the time, taking away the financial burdens and offering continuous attention and support.

Read Marión's story

 

 

Breaking down language barriers

Patricia Westheimer is an American living in Portugal. When she had a polyp removed, the test results came through only in Portuguese. Within an hour of contacting Bupa International, Patricia got the results faxed back to her in English.

Read Patricia's story

Next steps

  • The care and comfort of our members is at the heart of Bupa International's service. However, please note that each of these stories is specific to its facts and the terms of the policy under which the member was insured. No representation is made that similar benefits would apply for members in the same or similar circumstances.

Contact us

  • Telephone

    To discuss your needs, please call us on:

    +44 (0) 1273 718 306

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