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My Bupa story
Our customers share
their experiences
Our biggest success criteria are our customers' satisfaction and wellbeing. These stories will help explain the work we do and the benefits of taking out a healthcare plan with Bupa International.
How our Denmark team provided back-up for thrill-seeking explorers
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In May 2007, four friends who share a love of the great outdoors crossed the Greenland ice cap on skis, with an ihi Bupa travel insurance policy covering them.
Bupa flying high for our members
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When Beth Barr’s husband Jeremy was involved in a serious motorbike accident in Malawi, she was reassured to discover just how far Bupa International would go to make sure he received the best possible treatment.
Peace of mind for journey through life
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For almost half a century Hans and Anna Maria Buehler have shared almost all that life has had to offer – including, for the past 23 years, their health insurance.
US cover put my mind at ease
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Leif Egeholm Nielsen: While working abroad in Texas, I suffered a heart attack after going jogging. Bupa International took care of all my hospital expenses, arranged for my wife to fly over from Denmark and upgraded us to business class on the way back.
Breaking down language barriers
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Patricia Westheimer is an American living in Portugal. When she had a polyp removed, the test results came through only in Portuguese. Within an hour of contacting Bupa International, Patricia got the results faxed back to her in English.
Airlifted to South Africa for treatment
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Suffering from rapid dehydration, Florence Pungong needed urgent help. Bupa organised an air ambulance from her home in Gabon to South Africa so she could get the treatment she needed as quickly as possible.
Unconditional support during family's months of distress
Marión Sulkin: Our baby girl Ivanita went through months of surgery after suffering cerebral haemorrhage. Bupa International was with us all of the time, taking away the financial burdens and offering continuous attention and support.
Emergency evacuation after car crash
Saleh Al-Mallah, a Syrian MP, was airlifted to a specialist hospital in Germany for life-saving treatment after he was seriously hurt in a car crash. He underwent surgery there within hours of arrival and is now recovering well.
Broken knee turned out to be thrombus
Bodil Binner: I was six months pregnant when I got deep vein thrombosis during a trip to Bali. The local doctor first told me I had a broken knee, but with Bupa International’s help I got to the right hospital and got the treatment I needed.
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The care and comfort of our members is at the heart of Bupa International's service. However, please note that each of these stories is specific to its facts and the terms of the policy under which the member was insured. No representation is made that similar benefits would apply for members in the same or similar circumstances.
Contact us
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To discuss your needs, please call us on:
+44 (0) 1273 718 306
