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 What's covered by the Lifeline plan?
There are three levels of cover to choose from:
| Gold |
the most comprehensive plan which offers full cover for
in-patient and out-patient treatment, as well as cover for
family doctor, home nursing and accidental dentistry.
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| Classic |
a good choice if you require full cover for in-patient and
out-patient treatment.
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| Essential |
the essentials of private medical care, providing full cover
for in-patient and day-case treatment.
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Every level provides you with:
- full cover for hospital accommodation
- full cover for specialists' fees
- cover for emergency road ambulance
- cover for sports injury
Additional Assistance cover
You can also opt to take out Assistance Cover which is a range of additional options designed to give you access to any extra assistance you may need, wherever you are in the world.
Healthline
This will give you telephone access to a team of dedicated health professionals. You are only one call away from informed advice and support on medical matters, emergency procedures and details relevant to wherever you are in the world.
Evacuation (includes Healthline)
Evacuation cover is for those who are concerned about the quality of local medical care. When necessary, we will provide emergency evacuation to the nearest place where the treatment you need is available, no matter where you are in the world.
Repatriation (includes Healthline and Evacuation)
Repatriation is the highest level of assistance cover that gives you the additional choice of returning home for treatment in your national country of origin, if for medical reasons, the treatment is not available locally. This is ideal for people who prefer to return home to be treated in a familiar environment.
What's not covered?
To help keep subscription costs down, there are some conditions
and circumstances which we do not cover.
These include:
- pre-existing conditions
- chronic conditions that do not respond to treatment
- convalescence
- routine dental cover
- treatment for HIV/AIDS -related conditions which originated
in the first five years of membership
- elective cosmetic surgery/treatment
- mental health conditions that arise within the first two
years of membership
- health hydros/nature cure clinics
Tell me more about my membership benefits
As a member of the Bupa International Lifeline plan, reassurance
comes in many forms. You will have access to a 24 hour helpline
- our multi-lingual team will be pleased to answer your questions,
365 days a year.
You and anyone else in your family who is covered will receive
a personalised membership card which features all of your membership
details and emergency phone numbers.
Bupa has direct settlement agreements for in-patient treatment with a network of over 5,500 hospitals and clinics worldwide. We can only guarantee payment of eligible claims with these participating hospitals. If you choose a hospital or clinic outside this network, we will still be pleased to pay eligible claims provided they agree.
Pre-departure check-up
It's always a good precaution to have a full check-up prior to departure,
including a dental check, a visit to the optician for an eye test
or a change of glasses.
You must, of course, be up to date with all injections and vaccinations required for the country to which you are going. If not, do not leave them too late. (Vaccination programmes should usually be started at least six weeks prior to departure.) If your family is travelling with you, don't forget to make sure the children have been vaccinated against the usual infections and illnesses - rubella, measles, diphtheria and tetanus, for example. Ask your doctor about suitable anti-malaria pills, and consider taking a kit of sterile 'sharp' supplies to developing countries too. Always bear in mind the risks of HIV/AIDS.
Falling ill is especially worrying when you're in a foreign country.
This worry can be worsened by language barriers and the quality
of the medical services on offer. There can be wide variations in
the type of health care available to you - not just country by country,
but sometimes even town by town.
How to contact us
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